A visit to an Emergency Department in Wales is currently measured using the 4 and 12 hour target. This does not convey the individual patient experience. It’s now time to change the conversation, as we look at the bigger picture.
As part of the Emergency Department Quality & Delivery Framework (EDQDF) we have worked with frontline staff around Wales, on the creation of new measures that will help show the bigger picture of patient journeys through our Emergency Department. By looking at the bigger picture we will be able to