The median time people wait for triage following arrival, and performance by ‘triage score' which include ‘immediate’; ‘very urgent’; and ‘urgent’.
| Date | Oct 2020 | Nov 2020 | Dec 2020 | Jan 2021 | Feb 2021 | Mar 2021 | Apr 2021 | May 2021 | Jun 2021 | Jul 2021 | Aug 2021 | Sept 2021 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Triage Score | Triage Description | Based on 32,815 (73.3%) of the 44,794 attendances which were recorded as having a valid time |
Based on 35,361 (75.3%) of the 46,962 attendances which were recorded as having a valid time | Based on 36,316 (77.1%) of the 47,079 attendances which were recorded as having a valid time | Based on 34,546 (78.4%) of the 44,076 attendances which were recorded as having a valid time |
Based on 34,991 (79.9%) of the 43,771 attendances which were recorded as having a valid time |
Based on 46,100 (81.6%) of the 56,471 attendances which were recorded as having a valid time |
Based on 51,078 (80.6%) of the 63,333 attendances which were recorded as having a valid time | Based on 54,475 (80.5%) of the 67,631 attendances which were recorded as having a valid time | Based on 56,224 (79.9%) of the 70,325 attendances which were recorded as having a valid time | Based on 55,268 (79.2%) of the 69,471 attendances which were recorded as having a valid time |
Based on 53,451 (79.8%) of the 67,001 attendances which were recorded as having a valid time |
Based on 52,133 (78.5%) of the 66,443 attendances which were recorded as having a valid time |
| 1 | Immediate Resuscitation: patients in need of immediate treatment for the preservation of life | Patients within this category receive immediate intervention and / or resuscitation, e.g. cardiac or respiratory arrest | |||||||||||
| 2 | Very Urgent: seriously ill or injured patients whose lives are not in immediate danger | 15 minutes | 15 minutes | 16 minutes | 14 minutes | 15 minutes | 15 minutes | 17 minutes | 18 minutes | 21 minutes | 23 minutes | 22 minutes | 26 minutes |
| 3 | Urgent: patient with serious problems, but have na apparent stable condition | 16 minutes | 18 minutes | 19 minutes | 16 minutes | 17 minutes | 18 minutes | 21 minutes | 22 minutes | 25 minutes | 26 minutes | 26 minutes | 31 minutes |
| 4 | Standard: cases without immediate danger or distress | 14 minutes | 16 minutes | 16 minutes | 14 minutes | 15 minutes | 16 minutes | 18 minutes | 20 minutes | 22 minute | 22 minutes | 23 minutes | 26 minutes |
| 5 | Non-urgent: a patients condition is not a true accident or emergency | 18 minutes | 21 minutes | 17 minutes | 14 minutes | 16 minutes | 17 minutes | 17 minutes | 22 minutes | 22 minutes | 20 minutes | 23 minutes | 31 minutes |
| 6 | See and Treat: patients with minor conditions seen soon after arrival by a senior clinician | 13 minutes | 14 minutes | 14 minutes | 12 minutes | 14 minutes | 16 minutes | 20 minutes | 19 minutes | 25 minutes | 22 minutes | 28 minutes | 28 minutes |
| No Score | Invalid: patients who were triaged but no score was recorded | 23 minutes | 25 minutes | 23 minutes | 10 minutes | 19 minutes | 21 minutes | 35 minutes | 32 minutes | 42 minutes | 37 minutes | 42 minutes | 56 minutes |
March Note: Following a now resolved technical issue with data submissions from one health board, the NHS Wales Experimental ED KPI’s have been updated. Where necessary previously reported data for October 2020 to January 2021 has been revised to reflect the change. The impact on the Wales figure for time to triage has been small – no more than 2 minute in any month. The impact on time to clinician has been larger – between 11 and 18 minutes in any month.
The median waiting time is the middle waiting time when all data with valid attendances are ordered from fastest to slowest, so half of all valid waits were completed within this median time. It is commonly used in preference to the mean, as it is less susceptible to extreme values than the mean.