Products have been developed which directly support the Healthier Wales Quadruple Aim for Welsh Emergency Departments and the ongoing development of the EDQDF. These relate to:
Publication of experimental ED Measures to change the conversation beyond the 4/12 hour performance targets for Welsh EDs, these measures have been prioritised to support quality & safety concerns within an ED, and they are i) time to triage; ii) time to clinician; and iii) destination outcome. Their publication presently is shown nationally with the intent that following improvements to data consistency and completeness by UHBs they will be published for each ED.
The introduction of patient experience surveying machines within each ED in Wales; the undertaking of staff experience surveys; and the provision of comprehensive benchmarking reports sharing and comparing activity, resources, performance and good practice – with specific focus on the Covid period.